Legal
Privacy Policy
Last updated: 12 August 2026
1. Introduction
Kuvaka Tech Pvt Ltd ("Kuvaka Tech", "we", "us") provides connectivity, cybersecurity, software, AI/automation and smart-technology services. This policy explains what information we collect when you contact us or place an order, and how we use it.
2. Information we collect
We collect information you give us directly, typically when you message us on WhatsApp or speak with us to place an order or book a service. This may include:
- Your name and phone number
- Delivery or installation address
- Details about your site (e.g. roof type, existing Wi-Fi setup) needed to quote or carry out a job
- Any other information you choose to share with us to help fulfil your order
This website does not run analytics, tracking cookies, or embedded advertising scripts, and it does not process payments directly. All ordering happens through WhatsApp or direct contact with our team.
3. How we use your information
- To prepare quotes, process orders and schedule delivery or installation
- To communicate with you about your order or service appointment
- To provide after-sales support, maintenance and warranty assistance
- To keep basic records for accounting and legal purposes
4. How we share your information
We do not sell your personal information. We may share limited details with:
- Delivery partners, solely to get equipment to you
- Equipment manufacturers, only where warranty registration or support requires it
- Authorities, where required by law
5. Data storage & security
We keep customer and order information only as long as reasonably needed for the purposes above, typically for the duration of any warranty or service relationship, and take reasonable steps to keep it secure.
6. Third-party services
Ordering through WhatsApp is subject to WhatsApp's own privacy policy, which we do not control. Any third-party hardware or connectivity service we install is governed by that provider's own terms.
7. Children's privacy
Our services are intended for adults placing orders on behalf of a household or business. We do not knowingly collect information directly from children.
8. Your rights
You can ask us at any time what information we hold about you, request that we correct it, or ask us to delete it where we are not required to keep it for legal or warranty reasons. Contact us using the details below.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will reflect the most recent revision.